Computer Help and Support

Wednesday, September 7, 2011

Computer Support Specialist

by Daina Thomas 3 comments


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The most important requirement to become a C S(computer support) specialist is to have a good analytical and communication skills. Usually a degree is important but work experience and certification goes down well with some companies. A bachelor's degree is required to move higher up the ladder. There are a lot of skills required to become a computer expert, so there are multiple ways to become a specialist. Training requirements for specialist posts differ from company to company but some formal college education is always a boon. A bachelor's degree in computer science or information systems is preferred and the minimum qualification for some jobs. But some jobs may need only a computer-related associate degree. While for some, good work experience in the specific field with certificates may substitute for formal education.


1. Consider the area of computer support you want to ultimately be in and begin preparing early. Computer support specialists can be involved in a wide range of support roles, such as troubleshooting hardware problems, resetting forgotten passwords, assisting in building new computer networks, or even administering various databases. Learning these skills in a lower end job can be a good springboard for getting into a higher paying or more specialized computer support field.

2. Take computer related classes as early as high school, if possible. Many schools now offer classes specifically for training in computer programming, troubleshooting, or even networking.

3. Obtain the appropriate certifications for the support role you are trying to get into. Most computer support specialist positions will require a minimum of the "A+" Certification, which covers the basics of how computers work and how to troubleshoot hardware problems. There are numerous books and websites dedicated to preparing people for the A+ test and many colleges and universities offer the A+ certification test for small fee. Other certifications, such as the Cisco "CCNA" or CompTIA "Network+", may also be required depending on the type of job you are applying for.

4. Earn a degree in an appropriate computer related field. In addition to certifications, many positions will also require at least a bachelor's degree in computer science or an equivalent degree. Some companies are willing to overlook formal education if you have previous experience working in a computer related position for at least two years.

5. Keep up to date on the newest changes in operating systems and hardware advancements. This may be as simple as reading monthly computer periodicals or as extensive as taking new computer classes in a community college every few years.

6. Prepare and maintain an appropriate resume to maximize your chances of getting hired for the job you want. Be sure to focus on the computer experience and certifications you have.

Comments 3 comments
need computer help said...

Becoming a computer support specialist is not that easy, even more performing its role. But with the right skills and a great deal of experience, one can satisfactorily perform computer troubleshooting and repair.

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anil said...

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